Terms and Policies

Refund Policy

To keep purchase decisions clear and fair, this page explains our refund rules, pre-purchase checklist, and available support.

01Refund rules

Except where required by law or payment-channel rules, paid orders are generally non-refundable.

We provide free self-check tools and trial usage time so you can validate key workflows before purchase.

Our plans include both recurring subscriptions and long-term one-time options; billing details are shown on the checkout page.

02Before you purchase

To avoid surprises, we strongly recommend the following checks before payment:

  • Use the free version thoroughly in your real workflow.
  • Test the exact features you plan to rely on.
  • Confirm compatibility with your OS, permissions, and network setup.
  • Make sure the product fits your interview preparation goals.

03Support and assistance

Even when an order is outside standard refund scope, we continue to provide practical support:

  • Regular customer support responses.
  • Technical troubleshooting guidance.
  • Feature walkthroughs and best-practice guidance.
  • Continuous updates and improvements.

04Plan type details

Recurring plans are billed weekly/monthly/yearly and may renew according to your renewal settings.

Long-term or one-time plans follow the exact terms shown on the purchase page and do not repeat as subscription charges.

Features, quotas, and service scope vary by plan; checkout details are the source of truth.

05Checklist before purchase

To reduce expectation mismatch, please confirm:

  • You have completed free self-checks and trial usage.
  • Your target features work reliably in your device and interview platform setup.
  • Ongoing maintenance and reliability improvements.
  • You understand whether the selected plan is recurring or long-term and how billing works.
  • You have reviewed the included features, quotas, and service boundaries.
  • If anything is unclear, you contacted support before payment.
  • Important: please evaluate thoroughly before purchasing.

06Contact us

If you have any questions during trial or before purchase, contact [email protected] and we will help you evaluate fit.

Refund Policy